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Benchmarks

Return-fraud data, sourced and annotated.

The True Cost of Return Fraud: Why the Refund Is Only a Third of the Loss

The refund is only a third of the true loss. Four more buckets — labour, resale write-down, brand drag, chilling effect — push a €100 fraudulent refund to €182.

11 min read

Return Fraud Statistics 2026: The Numbers Every E-Commerce Operator Needs

The 2026 return fraud picture: NRF reports US fraud at $122B (13.7 %), EU at ~€25B. Photo-forensic fraud is the fastest-growing pattern, benchmarked by region.

11 min read